Contact Us

We are happy to help with orders, payments, delivery or anything else about ASK Jhansi. The quickest way to reach us is WhatsApp.

Shop contact

ASK Jhansi (operated by Queensland International)

1/4 AOK Nagar, B P Agraharam,
Erode – 638005, Tamil Nadu, India

• Phone / WhatsApp: +91 79045 69575
• Email: chanakiyan.jhansi@gmail.com
• Hours: Monday to Saturday, 9:30 AM to 7:30 PM (closed on Sundays and public holidays)

When you contact us about an order, please mention your order ID so we can help you faster. You can find it on your Orders page.

Before you write to us

Many common questions are answered here:

• Frequently asked questions
• Shipping & delivery policy
• Cancellation & refund policy
• How to raise a support request

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are:

• Name: Mazhar Ali
• Designation: Owner
• Phone: +91 88258 68160

Please use this number only for grievances — for example, a complaint that the shop has not resolved, or a concern about how your personal data is handled. For orders, payments, delivery and all other questions, please contact the shop using the details above.

We will acknowledge your grievance within 48 hours and aim to resolve it within one month of receiving it.